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Useful Information

Useful information to take care of your vehicle

Browse through our helpful tips, or to jump to a particular section, use our Quick Jump list below:

 

Breakdown Assistance Numbers

Volkswagen Passenger Car Number: 1800 202 104

Cars that qualify for the breakdown assistance are:

  • New cars up to 3 years old
  • Used cars 12 months from the  date of purchase
  • All cars up to 10 years old are covered for 12 months from the date of their service with  Blackwater Motors

Volkswagen Commercial Number: 1800 202 105

Vehicles that qualify for the breakdown assistance are: 

  • New vehicles up to 3 years old
  • Used vehicles 12 months from the  date of purchase
  • All vehicles up to 10 years old are covered for 12 months from the date of their service with Blackwater Motors

Audi Number: 1800 202 103

Valid for all Audi breakdowns

Skoda Number: 1800 202 102

Valid for all Skoda breakdowns

These breakdown numbers are not valid for non Irish registered vehicles.

 

Replacement Key For Your Vehicle

For security purposes, replacement car keys for your vehicle can only be obtained through your local authorized car brand dealership as the key needs to be coded to your vehicle & only dealerships have the equipment required for this job. To order your replacement car key, positive proof of identification and ownership of the vehicle are required.

At our different branches,we provide key coding for the below brands;

  • Blackwater Motors Fermoy: Volkswagen, SEAT, Audi  & Skoda
  • Blackwater Motors Forge Hill: Volkswagen
  • Blackwater Motors Skibbereen: Volkswagen

 

The Process Of Ordering Your Replacement/Duplicate Car Key

  1. Call into our Aftersales Department with your log book and identification .
  2. To order a key a deposit of 60% is required  .
  3. We will book you into bring in your car to code the new key to your car, as a replacement can takes 6 working days to arrive from the date it is ordered.
  4. The approximate time for this service to be carried out is  1-2 hours

    Click here to see all the locations of our branches