Assistant Service Manager- Blackwater Motors Fermoy

Drive your career in an exciting and rewarding direction by joining one of the most progressive motor retail groups in Ireland and the largest combined aftersales operation in the country.

Blackwater Motors Fermoy are recruiting an Assistant Service Manager to work across Volkswagen Audi, Skoda, SEAT, CUPRA & Volkswagen Commercial Vehicles brands

This role will report directly to the Service Manager and the duties are principally customer service focused.

Key Duties:

• Ensuring customer satisfaction
• Observing dealership guideline and fulfilment of immediate priority tasks to ensure a competitive service to the customer
• Controlling and environmental protection and health and safety within our dealership
• Directing the whole staff towards customer-orientated thinking and behaviour

Skills Required:

• Excellent communication skills.
• Positive, can -do attitude.
• Full, clean driving license.

Experience desirable but not essential as full training will be given.

Interested candidates can send their cover letter and CV to:stephentwohig@blackwatermotors.ie

​Service Advisor -Blackwater Motors Fermoy

Blackwater Motors Fermoy are recruiting an Aftersales Advisor to work across the Volkswagen Audi, Skoda, SEAT, CUPRA & Volkswagen Commercial Vehicles brands

The role is highly customer focused and requires an understanding of the importance of providing top class customer service.

Key Duties:

• Manage service inquiries
• Set up jobs on dealer system, create job cards and invoice work
• Communicate and agree work to be carried out with customers
• Explain the work carried out on vehicles, ensuring customers fully understand the invoice
• Any other tasks as per the Service & Parts Manager.

Requirements:

• Excellent communication skills.
• Positive, can -do attitude.
• Full, clean driving license.

Experience desirable but not essential, full training will be provided.

Interested candidates should email their cover letter and CV to: stephentwohig@blackwatermotors.ie

Valetor - Blackwater Motors Cork City

Blackwater Motors are recruiting a full- time Car Valetor. The successful candidate will be part of our team delivering valet duties to the best quality and standards.

Responsibilities

• Carry out all tasks as requested
• Perform exterior cleaning of vehicles, ensuring all vehicles are, washed, dried and polished
• Perform interior cleaning of vehicles including vacuuming, cleaning carpets, and surfaces and washing windows
• Keep work areas clean, tidy and organised

Requirements

-A full clean driver’s licence

-Ability to be part of a team

-Good communication skills

Interested candidates should send CV and cover letter to alanosheafh@blackwatermotors.ie

General Manager Blackwater Motors Skibbereen

Skibbereen, County Cork

€60,000–€80,000 a year - Permanent, Full-time

Full job description

Blackwater Motors Skibbereen are looking for an ambitious individual to lead the team of 20 staff and deliver on the internal KPI's and also the brand KPI's for sales and aftersales.

The role:

The successful candidate will be required to

• deliver the highest level of customer service to our customers
• To ensure business plan in terms of financial KPI's are hit on a monthly basis
• Manage, develop and train the team to deliver their individual goals.

Role Responsibilities

• Management of the Team of 20 individuals from sales, service and parts departments.
• Target Achievement -work to hit all financial targets set on a monthly basis
• Volkswagen Brand - work with the brands to ensure we meet all criteria in terms of balance scorecard and work closely with Volkswagen staff to help Blackwater hit all required KPI's from the brand.
• Customer Service - continue to maintain and build on the customer service to our customers.

Skills and Competencies:

• Strong analytical skills to understand detailed management and statistical information.
• Sales background (Motor industry experience is not essential)
• Leadership skills to enhance efficiencies within site and team.
• Excellent Communication skills
• Strong problem-solving ability to identify and resolve customers issues in a professional manner
• Possess strong attention to detail.
• Work independently in a busy, active environment, managing own time and workflow effectively and that of others.

Job Types: Full-time, Permanent

Benefits:

• Company car
• Company pension
• On-site parking
• Sick pay

Work Location: In person

Interested applicants should send their CV's to: michaealobrien@blackwatermotors.ie­­­­­­­­­­­­­­­­­

Full Time & Part-Time Customer Service Agents

Blackwater Motors Fermoy are recruiting for a Part-Time Customer Service Agents. The position will be located in our Fermoy Branch.

Requirements:

• Call Centre experience required but not essential as full training will be provided
• Ideal candidate should be friendly
• Strong communicative skills

Interested applicants should send their CV's to: info@blackwatermotors.ie

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Apprentice Technicians- Blackwater Motors, Fermoy

Drive your career in an exciting and rewarding direction by joining one of the most progressive motor retail groups in Ireland.

Blackwater Motors Group made up of Blackwater Motors Volkswagen and Audi Cork wish to recruit Apprentice Technicians for our state of the art workshops.

If you are a successful candidate you, you will join our busy workshop team, where you will be provided with high quality training. Learning how to carry out motor vehicle servicing and repairs to approved brand standards.

Our Ideal Candidates Will Be:

• Highly motivated.
• Have an interest in the brands we work on
• Be eager to learn.
• Be flexible.
• Be positive and friendly with a professional work ethic.

Benefits Of Working With Blackwater Motors Group

• Recognised Apprenticeship
• Professional technician’s uniform.
• Manufacture credited training.
• Fast career progression.
• Highest standard of training & mentoring.
• Opportunity to work on renowned brands.

Interested candidates should send in their CV and cover letter to stephentwohig@blackwatermotors.ie

Blackwater Motors Fermoy: Parts Advisor

Blackwater Motors Fermoy are recruiting a Parts Advisor to join their busy team.

This role will report directly to the Parts Manager and the duties are principally customer service focused.

Skills Required:

• Good Communication Skills
• Be a Team Player
• Ability to listen to instructions and ask questions when unsure
• Be interested in customer service
• Show good organizational skills
• Full Driving license

Experience desirable but not essential as full training will be given.

Interested candidates can send their cover letter and CV to: tombrowne@blackwatermotors.ie

Audi Approved :plus Kerry: Aftersales Advisor

Audi Approved :plus Kerry are recruiting an Aftersales Advisor to work across their Service & Parts departments.

This role will report directly to the Service Manager and the duties are principally customer service focused.

Skills Required:

• Good Communication Skills
• Be a Team Player
• Ability to listen to instructions and ask questions when unsure
• Be interested in customer service
• Show good organizational skills
• Full Driving license

Key Duties:

• Manage service/parts walk-in inquiries
• Set up jobs on dealer system, create job cards and invoice work
• Communicate and agree work to be carried out with customers
• Explain the work carried out on vehicles, ensuring customers fully understand the invoice
• Any other tasks

Experience desirable but not essential as full training will be given.

Interested candidates can send their cover letter and CV to: adrianoregan@audikerry.ie

Junior Sales Exec Blackwater Motors Fermoy

Blackwater Motors Fermoy are recruiting a Junior Car Sales Executive to join their growing team.

The successful candidate will have an interest in cars and a strong customer focus.

Key responsibilities:

- Customer relationship management: develop and maintain relationships with customers

- Prospect potential sales opportunities: suggest suitable vehicles and finance options based on customer needs

-Appraisals and quotations: value trade-ins and provide quotes

- Meet targets: achieve sales targets set out

- Maintain Sales forecourt to high standard

- Maintain online vehicle image content

- Assist in vehicle handover duties

Requirements:

-Ability to work independently and as part of a team

-Full clean driver’s license

-Positive attitude

-Excellent communication

- Proficient in computer use

Experience desirable but not essential as full training will be given. Interested candidates can email their CV and Cover Letter to: brianmordaunt@blackwatermotors.ie

Qualified & Apprentice Technicians - Blackwater Motors Cork City

Blackwater Motors Volkswagen, Cork City have a number of vacancies in the workshop

1. Qualified Technician

2. 3^rd & 4^th Year Apprentice Technicians

Responsible to: Report to the Service Manager

The successful candidates will be required to repair and service Vehicles within the Service department. You will be required to deliver a high standard within the workshop in line with specifications set out by manufacturer and processes set out by Blackwater Motors Group.


Role Responsibilities:

• Diagnosis, repairs and servicing of vehicles to the highest standards and to the appropriate manufacturer specification
• Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified
• Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them
• Complete relevant service documentation through our non paperless processes on our app Tech plus.
• High quality work ethic with attention to detail being of utmost importance.
• Have excellent communication & IT skills, competent at identifying and clearly explaining additional work required and using our online VHC system to record video and photos.

Skills and Competencies:

• Experience in vehicle services and repairs
• Ability to work in a team
• Ability to work on own initiative
• Interested in working in a fast-paced environment
• Attention to detail is fundamental to ensure quality is consistently delivered
• A full and valid driving license is essential for the role
• Build strong interdepartmental relationships and pay close attention to other departments requirements
• Work independently in a busy, active environment, managing own time and workflow effectively
• Present a consistently professional image to both internal and external customers, through attitude, behaviour and personal appearance
• Strong problem-solving ability to identify and resolve queries.

Interested candidates should send in their CV and cover letter detailing why they are interested in the role to our Service Manager: Alan O’ Shea: alanosheafh@blackwatermotors.ie

Service Advisor, Blackwater Motors, Cork City.

Blackwater Motors are recruiting a Service Advisor for a 4 day week. The role is based Blackwater Motors Volkswagen, Cork City

This role will report directly to the Service Manager and the duties are principally customer service focused.

Skills Required:

• Good Communication Skills
• Be a Team Player
• Ability to listen to instructions and ask questions when unsure
• Be interested in customer service
• Show good organizational skills
• Full Driving license

Key Duties:

• Manage service/parts walk-in inquiries
• Set up jobs on dealer system, create job cards and invoice work
• Communicate and agree work to be carried out with customers
• Explain the work carried out on vehicles, ensuring customers fully understand the invoice
• Any other tasks as per the Service Manager.

Experience not essential as full training will be given.

Interested candidates can send their cover letter and CV to: alanosheafh@blackwatermotors.ie

Blackwater Motors Senior Sales Executives

Blackwater Motors Volkswagen are recruiting experienced Senior Sales Executives to their teams in the Volkswagen dealership in Fermoy and the dedicated Volkswagen Commercial Centre located in Wilton

The successful candidates will have a proven track record in new and used car Sales and will have a strong customer focus.

Key responsibilities:

- Customer relationship management: develop and maintain relationships with customers

- Prospect potential sales opportunities: suggest suitable vehicles and finance options based on customer needs

- Appraisals and quotations: value trade-ins and provide quotes

- Meet targets: achieve sales targets set out

Requirements

-Experience in sales

-Ability to work independently and as part of a team

-Full clean driver’s license

-Positive attitude

-Excellent communication

- Proficient in computer use

Experience essential

Interested candidates can send their CV and cover letter to:

Brianmordaunt@blackwatermotors.ie for the Fermoy role

Bodonoghue@blackwatermotors.ie for the Commercial Vehicles Sales Role in Wilton.

Apprentice Technicians- Audi Cork

Drive your career in an exciting and rewarding direction by joining one of the most progressive motor retail groups in Ireland.

Blackwater Motors Group made up of Blackwater Motors Volkswagen and Audi Cork wish to recruit Apprentice Technicians for our state of the art workshops.

If you are a successful candidate you, you will join our busy workshop team, where you will be provided with high quality training. Learning how to carry out motor vehicle servicing and repairs to approved brand standards.

Our Ideal Candidates Will Be:

• Highly motivated.
• Have an interest in the brands we work on
• Be eager to learn.
• Be flexible.
• Be positive and friendly with a professional work ethic.

Benefits Of Working With Blackwater Motors Group

• Recognised Apprenticeship
• Professional technician’s uniform.
• Manufacture credited training.
• Fast career progression.
• Highest standard of training & mentoring.
• Opportunity to work on renowned brands.

Interested candidates should send in their CV and cover letter to adamlyons@audicork.ie

Qualified Motor Technician at Audi Approved :plus Kerry

Responsible to: The role will report to the Service Manager / General Manager

This is an exciting and unique opportunity to work in a new dealership and assist the company’s growth. There will be a Brand-new workshop with brand new equipment fully equipped to ISO and Audi Approved Plus Standards.

We are highly proactive in providing technician training and will support all staff in their development and growth.

Main Purpose of Job:

We are currently recruiting for a Qualified Technician to join Audi Approved :plus Kerry, within the Service team in Tralee

The role:

The successful candidate will be required to repair and service Vehicles within the Service department. You will be required to deliver a high standard within the workshop in line with specifications set out by manufacturer and processes set out by Audi Approved :plus Kerry.

Role Responsibilities:

• Diagnosis, repairs and servicing of vehicles to the highest standards and to the appropriate manufacturer specification
• Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified
• Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them
• Complete relevant service documentation through our non paperless processes on our app Tech plus.
• High quality work ethic with attention to detail being of utmost importance.
• Have excellent communication & IT skills, competent at identifying and clearly explaining additional work required and using our online VHC system to record video and photos.

Skills and Competencies:

• Experience in vehicle services and repairs
• Ability to work in a team
• Ability to work on own initiative
• Interested in working in a fast-paced environment
• Attention to detail is fundamental to ensure quality is consistently delivered
• A full and valid driving license is essential for the role
• Build strong interdepartmental relationships and pay close attention to other departments requirements
• Work independently in a busy, active environment, managing own time and workflow effectively
• Present a consistently professional image to both internal and external customers, through attitude, behaviour and personal appearance
• Strong problem-solving ability to identify and resolve queries.

Interested candidates should send in their CV and cover letter detailing why they are interested in the role to work for Audi Approved :plus Kerry to: adrianoregan@audikerry.ie